ABOUT BATALI ASSOCIATES
Ken Batali, President of Batali Associates, has spent more than 25 years in the restaurant industry. During his career, Ken has contributed to the success of numerous organizations. As the Senior Operations Executive at Restaurants Unlimited, he led a diverse group of high-end, full-service restaurants to peak performance levels of service and profitability. At Taco Del Mar, a quick-serve franchise organization, Ken created the training programs and quality-control systems. In addition, he has consulted with a broad range of foodservice businesses, including coffee shops, casinos, private clubs, and independent restaurants.
Areas of Expertise
Ken uses his experience to guide his clients toward improved sales and service. His key areas of expertise include:
- Service: Increasing the top line through outstanding execution.
- Management Training: Making the leap from crewmember to manager; developing multi-units, growing a number of businesses at the same time.
- Sales: Implementing crewmember education on service techniques and menu organization for sales and profits.
- Cost Controls: Getting the most for clients’ labor dollar; effectively managing the product from the back door to the guest’s plate.